Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

Visitor Data

When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

Billing and shipping address

Details relating to your purchase

Email address

Name

Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

Our payment processor Stripe will also collect payment information from you. You can read their privacy policy at https://stripe.com/gb/privacy

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

What type of information do we collect?
We receive, collect and store any information you enter on our website or provide us in any other way, such as via our mailing list subscription forms or competition entries. In addition, we may collect the Internet protocol (IP) address used to connect your computer to the Internet; e-mail address; computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

How do we collect information?
When you sign up for our mailing list or any competitions on our website, as part of the process, we collect personal information you give us such as your name and email address. Your personal information will be used for the specific reasons stated above only. Further to this, we will collect and store any contact information provided in regards to quotations or information about our services. This data may be shared with our internal employees to deliver the best customer experience, however we will not share your data with third parties unless requested.

Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

1.  To provide and operate and improve our services;

2.  To be able to contact our visitors and users, who opt-in via contact forms, with general or personalised service-related notices and promotional messages;

3.  To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

4.  To comply with any applicable laws and regulations.

How do we store, use, share and disclose our site visitors' personal information?
Our website is hosted on the Square Space platform. Square Space provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Square Space’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Questions and contact

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us on nettlecottageprints@gmail.com

Last updated 1st May 2024